Fiona M. Payne
5347 Wedgewood Drive - Shorewood, MN 55331                          fiona@fionapayne.info - 763.732.8786

Office Manager                                                                                                                                 August 2005 – Present
Jacqurei Oaks, Inc.                                                                                                                                     Maple Plain, MN

·        Design marketing and business materials including  correspondence, ads, mailers, contracts and company website

·        Coordinate private and public events, including development of promotional materials, volunteer organization, awards, and acting as key contact for participant and vendor inquiries

·        Manage incoming advertising for local nonprofit, including communication of ad rates, specs and deadlines to prospective and established advertisers; budget tracking; and submission of ad copy to printer

 

Copy Center Sales Associate                                                                          February 2009 – May 2009
OfficeMax                                                                                                                                                          Medina, MN

·        Effectively prioritized multiple projects daily based on project size, complexity and timeline

·        Produced printed documents (including black & white, full color, large format, folding, binding and assembly) to meet or exceed expectations; upsold to enhance results and increase sales

·        Corresponded with customers via phone, email and in person to thoroughly grasp project scope, communicate pricing, and notify of project progress

 

Residential Sales Associate, realtor®                                                                           November 2004 – December 2008
Coldwell Banker Burnet 2006-2008                                                                                                                   Wayzata, MN
Minnetonka Realty 2004-2006                                                                                                                  St. Louis Park, MN

·        Wrote concise, compelling copy for property listings; photographed property to highlight features

·        Designed and produced personal and property marketing collateral including business cards, property sale flyers and brochures for listings; showing summaries for buyers

·        Originated and executed campaigns for reaching target market, including email initiatives and face-to-face meetings with key contacts

·        Maintained contact database utilizing REST® client relations management software

 

Receptionist                                                                                                                        November 2002 – August 2005
J.A. Price Agency, Inc.                                                                                                                              Eden Prairie, MN

·        Provided poised and professional front desk presence while supporting multiple agents and CSRs

·        Transcribed recorded correspondence, utilizing knowledge of correct grammar, punctuation and formatting; suggested edits for clarity as appropriate

 

Administrative Assistant                                                                                                       February 2001 – August 2002
Community Development, Inc.                                                                                                                 Golden Valley, MN

·        Provided executive-level administrative support to CEO, CFO and Account Managers

·        Composed and distributed correspondence to HOA residents: form letters, service notices, etc.

·        Managed requests from real estate agents for copies of association governing documents: tracked requests, collected fees, arranged for distribution via USPS, courier service or on-site pick up

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